Before installation
Record untreated hardness, water use, peak simultaneous flow and the plumbing entry point. A grain-capacity headline does not tell you the usable capacity at the planned salt setting. Ask for the settings and regeneration assumptions in writing. Confirm that the proposed system can deliver the required service flow without unacceptable pressure loss.
What the installation should include
A written scope should show the bypass, brine tank, drain arrangement, overflow provision, electrical requirements and access for future service. Have the provider confirm site-specific code and permit needs. Photograph the proposed route before approving equipment so drain limitations or a narrow service space do not become surprises.
How to check the result
At commissioning, compare untreated and treated hardness at agreed sample points. Keep the settings, startup result, model and maintenance instructions. If a particular faucet remains hard, establish whether it is intentionally outside the treated line before blaming the equipment.
Occupied homes and an already treated supply
For a Boynton home, an equipment visit should begin with the account on the utility bill and the household complaint. The city already operates treatment facilities. A home filter is an additional project with its own goal, not a replacement for utility monitoring. Photograph the plumbing entry and existing equipment, then list the taps where the problem is noticeable. If the issue is confined to one fixture, include that detail before asking for a whole-house system.